CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Trade only with money you can afford to lose.
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ZFX Customer Service & Contact

ZFX offers 24/5 support via live chat, email and phone, with multilingual agents.

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Min deposit $50 (Mini account); $1,000 for the ECN account  ·  Up to 1:2000 for eligible clients outside the EU/EEA  ·  Rating 4.0/5

ZFX customer support is available 24/5 through live chat, email and phone, with multilingual agents to help with account, deposit and platform questions.

Ways to contact ZFX — and when to use each

ChannelBest forWhen
Live chatQuick account and platform questions24/5
EmailDetailed or documentation-heavy requests24/5, response within 1 business day
PhoneUrgent account or withdrawal issuesDuring business hours

Check the ZFX client area for the current help-centre articles and contact hours.

ZFX deposit & withdrawal methods and times

MethodDepositTypical withdrawal time
Visa / MastercardInstantOften within ~1 hour
SkrillInstantOften within ~1 hour
NetellerInstantOften within ~1 hour
Bank wire transfer1–3 business daysUp to ~7 business days

ZFX charges no deposit or withdrawal fee, though payment providers may apply their own. Withdrawals up to your deposited amount return via the original method; profit above that is paid by bank transfer. Times are indicative and can vary.

Frequently asked questions

How can I contact ZFX support?
Via live chat, email or phone, 24 hours a day, five days a week.
Does ZFX offer support in Indonesian?
ZFX's support is multilingual; confirm current language availability directly with support.

Related ZFX pages